TERMS AND CONDITIONS:
Ordering: 1) Click and collect, phone call, email or text – placing your order via the ‘click and collect’ button on the home page or phone/email/text will require no minimum or maximum order (collection only). Please allow 7 days notice for large orders. Payment will be taken prior to collection from the shop. 2) Delivery service – minimum order is £35. Personal delivery is limited to a 10 mile radius of our shop and a small charge of £5.00 will be added to your order. Over this distance will require a postal delivery. Payment will be taken prior to delivery. 3) Postal delivery – all orders will be sent via Royal Mail and subject to their postal charges. Charges are subject to the total weight of the parcel. Please note: we are not responsible for damaged goods sent via this service. 4) Payment: By Card over the phone prior to collection/delivery. If there are any amendments to your order please advise us as soon as possible.
Please email or telephone us to discuss your requirements in detail.
Payment: Deposit – Once you have booked your event we will raise an invoice showing the total cost. We will then require a 40% deposit of the total amount for us to proceed and secure your booking. The deposit is non-refundable in the event of a cancellation by the customer, however in the event of an unavoidable cancellation by ourselves the deposit is fully refundable.
Final payment – The balance ie: 60% of the total cost is required 7 days before the Event. This is refundable in the event of an unavoidable cancellation.