TERMS AND CONDITIONS:
Ordering: 1) Click and collect, phone or email – placing your order via the ‘click and collect’ button on the home page or phone/email will require no minimum or maximum order. Payment will be taken prior to collection from the shop. 2) Delivery service – minimum order is £45. Free delivery is limited to a 15 mile radius of our shop. Outside the 15 mile radius there is a delivery charge of £7.50. Maximum distance for personal delivery is 20 miles. Over this distance will require a postal delivery. 3) Postal delivery – all orders will be sent via Royal Mail and subject to their postal charges. Charges are subject to the total weight of the parcel. Please note we are not responsible for damaged goods sent via this service. 4) Payment: By BACS or Card over the phone before collection/delivery. If there are any amendments to your order please advise us as soon as possible.
Please email or telephone us to discuss your requirements in detail.
Payment: Deposit – Once you have booked your event we will raise an invoice showing the total cost. We will then require a 40% deposit of the total amount for us to proceed and secure your booking. The deposit is non-refundable in the event of a cancellation by the customer, however in the event of an unavoidable cancellation by ourselves the deposit is fully refundable.
Final payment – The balance ie: 60% of the total cost is required 7 days before the Event. This is refundable in the event of an unavoidable cancellation.